Capture enquiries
Keep new leads and their requirements in an organized customer database.
SMAY BUSINESS SOFTWARE · PLANNED PRODUCT
Keep every customer conversation moving.
SMAY CRM: Manage leads. Grow relationships.
SMAY CRM is planned to organize enquiries, customer details, sales opportunities, and follow-ups from first contact onward.
This product is planned and is not available yet.
WHAT IT DOES
SMAY CRM is being designed for practical day-to-day work.
For professional firms, agencies, service providers, and teams that manage leads and ongoing customer relationships.
The planned CRM will give teams a clearer view of the customer journey. Businesses can capture an enquiry, record the person’s needs and interactions, assign a follow-up, and track the opportunity through a sales pipeline so that important conversations do not go quiet.
PLANNED USE CASES
- Lead capture
- Sales pipeline
- Client onboarding
- Follow-up reminders
- Customer history
WHAT IT CAN HELP WITH
A useful set of tools, built around the way teams work.
Track the sales pipeline
See which opportunities are new, active, waiting, or converted.
Schedule follow-ups
Assign next steps and reminders so prospective customers hear back on time.
Keep interaction history
Bring communication notes and customer activity together for the team.
HOW IT WORKS
A simple path from the first step to a clear result.
This is the planned product flow. Features may evolve as SMAY develops the product.
- 01
Record a new lead
Add contact details, enquiry source, and what the person needs.
- 02
Assign a team member
Give someone ownership of the relationship and next action.
- 03
Follow up and qualify
Record conversations and move the opportunity through its stages.
- 04
Review conversions
Use planned reporting to understand activity and outcomes.
SOFTWARE FOR REAL BUSINESS NEEDS
Have a challenge this product could solve?
Tell SMAY what your team needs. We also build software around specific business requirements.